Summary

An exciting opportunity is available for an Assistant Manager based in South Croydon, Surrey. This role is ideal for someone looking to support the day-to-day running of a busy branch, working closely with the Branch Manager to ensure smooth operations, excellent customer service, and efficient coordination across the team.

Job Responsibilities

• Support the Branch Manager in the day-to-day running of the branch
• Handle customer enquiries and sales of products and related services
• Respond to emails and manage incoming and outgoing telephone calls
• Assist customers both over the phone and face-to-face
• Process paperwork and provide general administrative support to the team
• Check deliveries for accuracy, ensuring quantities and condition match delivery notes
• Assist with stock handling, including some heavy lifting
• Contribute to the overall organisation and efficiency of branch operations

Candidate Specification

• Previous experience in a supervisory, sales, or administrative role
• Strong sales and customer service skills
• Good leadership and organisational abilities
• Effective time management and ability to prioritise workload
• Excellent written and verbal communication skills
• IT literate with good attention to detail
• Ability to work well within a team environment

Desirable:

• Experience within the garage door or construction industry

Benefits

• Salary dependent on experience
• Monthly and quarterly performance-related bonus scheme
• 4 weeks paid holiday
• Health cash plan
• Supportive working environment with full training provided