Do you have experience in Sea and Air Freight and would like to progress to a business development focussed role OR have good commercial / business development experience who would like to learn and promote the company services?

We are looking for a commercially minded candidate who is keen to identifying and pursue business opportunities whilst building strong client relationships, managing sales processes, analysing market trends, and researching potential lead streams. You will collaborate closely with cross-functional teams to drive commercial growth and ensuring customer satisfaction.

Duties and Responsibilities

• Identifying new markets, advertising support and contacting potential Customers
• Provide quotes for direct customers and freight forwarders for potential work
• Use Export/Import formulas and check for market position to confirm prices to customers.
• Negotiate freight rates with carriers where necessary
• Follow up quotations to customers; request feedback for awareness of the areas not seen as competitive
• Forward new orders to Operational teams to take over and process
• Maintain and update CRM contact details and remove incorrect or outdated contact information
• Review historical records to obtain potential customer details leads and points of contact
• Create New Customer page on CRM once first order has been confirmed
• Monitor and review existing customers volumes and patterns, including pinch points, success rates and carrier performance on a monthly basis
• Liaise with existing customers on a quarterly basis to discuss current work and any upcoming needs

Hours

• 37.5 hours per week (1 hour lunch break) with flexibility of working between the hours of 7.30am – 5.30pm when the office is open
• Hybrid – After 3-month probation – Mon & Friday home working.  Tues, Wed, Thurs in office

Salary & Reward

• £30,000 - £35,000
• 20 days holiday + BH increasing to 25 days +BH after 1 year of service
• Company events
• Company pension
• Health & wellbeing programme
• Life insurance
• Private dental insurance
• Private medical insurance
• Sick pay