Previous experience working in compliance and/or processing employment/contractor applications is desirable.
You’ll need to be tech-savvy and quick to learn new tools.
Screen and process self-employed Member applications, ensuring that the right candidates are approved and that there is no bias in your decision-making (conscious or unconscious).
Processing onboarding documentation, review sign-up forms and one-way video interviews, conduct Right to Work checks, and respond to applicant queries via email, telephone and or live chat in a timely, professional, and helpful manner.
Ensure that all work complies with relevant legislation, including GDPR, the Equality Act 2010, and guidance on self-employment status.
Raise tech issues and suggest improvements to systems, processes, or services where appropriate.
Carry out ad-hoc tasks for the Head of Talent, Member Relationship Manager or Chief Operating & People Officer.
Skills and Knowledge
To thrive in this role, you’ll need to be highly organised, adaptable, and motivated by delivering excellent service. We’re looking for someone with a proactive, can-do attitude who enjoys keeping busy.
Because this is a fully remote role, a minimum of two years’ experience working from home is essential, along with a professional and distraction-free home office set-up. This must be a dedicated room or space that can be closed off from other household members and interruptions. Unfortunately, working from kitchen counters, dining tables or dressing tables won’t be suitable.
Strong administration skills are a must, including excellent attention to detail and accurate data entry. You’ll also need to be comfortable juggling multiple priorities and working efficiently in a fast-paced environment.
Salary and Benefits
£27,500 per annum
9am – 6pm Monday to Friday with a 1-hour unpaid lunch period - 40 hours
